London 2012 On Your Marks
FAQs
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Frequently Asked Questions
  1. Where can I find out more information about the 2012 Olympic Games and Paralympic Games?
    On Your Marks! contains certain information about the plans for the Games in 2012. However, as it has been created for children, schools and parents, information presented has been tailored to these groups. For more details of the plans and more general information visit www.london2012.com
  2. I am having trouble downloading the factsheets from the website. Can you help?
    The factsheet section of the site contains pdfs for download. If you are not able to view them, you may not have the correct programme or an out-of-date version installed on your computer. Visit the Adobe Acrobat site for more information.
  3. I have been searching for a certain photo but cannot find it.
    On Your Marks! contains a selection of images that we feel are relevant to schools and parents and that compliment the selection of news articles, factsheets and teaching ideas on the site. It may be that the image isn’t stored within the site, hence why your search result isn’t returning anything. We hope to add to the collection of photos over time.
  4. Can I use the photos I have found in class?
    All the materials on the website can be downloaded as long as they are used within the classroom environment. This includes downloading photos and using them as you see fit.
  5. I sent in a teaching idea a few weeks ago and it hasn’t appeared on the site yet. Why is this?
    We try to publish as many teaching ideas as we can, but there are limits to how many we put up every month. It may be that yours is in a queue and will appear shortly. However, LOCOG reserves the right to refuse to publish any teaching ideas. This may be because we feel the content is not appropriate or it doesn’t fit the Olympic Ideals or Paralympic Ethos. We aim to publish teaching ideas that have been submitted on a fortnightly basis. If you are still concerned that your idea has not been received, please resubmit the teaching idea. You should receive an acknowledgement note after you have done this.
  6. Can I use the 2012 logo in class?
    LOCOG strongly supports the promotion of the Olympic and Paralympic ideals through education and will be encouraging schools to embed these themes within their curriculum. LOCOG is, therefore, very supportive of the use of Games’ Marks to support teaching within a classroom setting. However, schools should not use the Games’ Marks and protected words to create, for example, a “brand” for the school or its events (eg schools should not host “Mini Olympics” or “2012 Days”, or use the Games’ Marks in school literature). Similarly, schools should not link their activities in relation to the Games in any way to third party commercial entities (eg if children do an art project linked to the Games, this should not then be exhibited in a local shop or be sponsored by a local business). In other words, the Games’ Marks should be used to enhance learning but we cannot allow them to be used by schools in other ways which could damage the London 2012 brand and LOCOG’s ability to raise revenue to help it to host the Games.
  7. I'm having problems viewing the site – what are your technical specifications?
    If you are having difficulty viewing the site, it is most likely to be an issue related to the screen resolution, colour settings, or browser type. Please read through the checklist below and ensure that you have the latest version of any required browser or plug-ins. If you are still having problems with after making any necessary updates, please contact us.
     
    On Your Marks! is best viewed on a computer with the following specifications:
     
    Microsoft Internet Explorer 5.5 or higher or Netscape Navigator 6 or higher
    Screen resolution should be 800 x 600 or higher. (Those viewing the site at 640 x 480 may experience size distortions.)
    256 colours or higher
    Adobe Acrobat Reader – latest version
     
    Check your browser – if your browser is older, you may not be able to see the site properly. You can determine the version of your browser by clicking on Help at the top of your browser and the clicking on About (your browser).
     
    To change your resolution:
    PC - right-click anywhere on your desktop. Click on Properties, then on Settings. In the Screen area, slide the adjustment bar over to min of 800 x 600. Then click on Apply and then OK.
     
    Macintosh - in the Apple menu, select Control Panels. You will either have the option Monitors & sound or Monitors. If the option is Monitors & sound, open the Monitor icon, from the list of available resolution and select the resolution you wish to use. Your screen resolution will change instantly and you can close the Monitors & sound window. If the option is Monitors, ensure that the Show pull-down menu option is set to Recommended and select the resolution you wish to use from the list of available resolutions. Your screen resolution will change instantly.
  8. How do I add On Your Marks! to my favourites?
    Adding On Your Marks! to your favourites list will allow you to log in easily without having to type in the website address.
     
    For Internet Explorer:
    Click Favourites at the top of your browser. Then click on Add to favourites and OK.
     
    For Netscape:
    Click on the bookmark icon at the top of your browser. Then click on Bookmarks.
  9. How can I print from On Your Marks!?
    Some On Your Marks! resources have their own print button on screen. To print from these pages simply click the print button next to the activity. If you want to print pages without a print button, click on File and then Print in your browser menu bar.

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